We specialise in authentic Karelian shungite products.

As our products are made from natural stone, every item is unique. Variations in colour, texture, size, shape and natural inclusions are normal characteristics and are not regarded as defects.

Product photographs are intended as a guide only and may differ slightly from the item received.

4. Pricing

All prices displayed on our website are shown in South African Rand (ZAR).

Prices are subject to change without prior notice.

Errors and omissions may occur, and we reserve the right to correct pricing errors before accepting an order.

5. Orders

An order placed through our website constitutes an offer to purchase.

Your order is only accepted once payment has been successfully received and we confirm the order by email.

We reserve the right to refuse or cancel any order where fraud, pricing errors or stock availability issues arise.

6. Payment

Payments are processed securely through Paystack.

We do not store or have access to your full payment card details.

All payment information is handled securely by our payment service provider.

7. Delivery

We primarily deliver within South Africa.

Delivery times are estimates only and may vary depending on location, courier services and circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

8. Returns

If you are not satisfied with your purchase, you may request a return within 15 days of receiving your order.

To qualify for a return:

• The product must be unused.
• The product must be returned in its original condition.
• The product should be returned in its original packaging where reasonably possible.

The customer is responsible for all return courier costs unless the product supplied is incorrect or defective.

Refunds will be processed after the returned goods have been inspected and approved.

9. Order Cancellations

Orders may be cancelled without penalty provided the order has not yet been dispatched.

Once an order has been shipped, it will be treated as a return under our Returns Policy.

10. Product Availability

While we make every effort to keep stock information accurate, products may occasionally become unavailable.

If this occurs after an order has been placed, we will contact you to arrange either:

• a replacement,
• a refund, or
• a suitable alternative if agreed by you.

11. Intellectual Property

All website content, including text, photographs, graphics, logos and designs, remains the property of Shungite South Africa unless otherwise stated.

No content may be copied, reproduced or distributed without prior written permission.

12. Website Use

You agree not to:

• misuse the website,
• interfere with website security,
• attempt un-authorised access,
• upload malicious software,
• or use the website for unlawful purposes.

13. Limitation of Liability

While we make every effort to ensure that information on this website is accurate, we do not guarantee that all information is free from errors.

To the fullest extent permitted by law, Shungite South Africa shall not be liable for indirect or consequential loss arising from the use of this website or products purchased through it.

Nothing in these Terms excludes any rights available under applicable South African consumer protection legislation.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and processing of personal information as described in that policy.

15. External Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies or practices of those external websites.

16. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

17. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.

Updated versions will be published on this page with the revised effective date.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Shungite South Africa

Website:
https://www.shungite.co.za

Email:
sales@shungite.co.za

Telephone:
064 592 0981

Last Updated: July 2026